Yesterday afternoon, Alderman Helen Shiller posted a lengthy response on the 46th Ward website regarding the widely viewed August 13th Uptown riot video and the firestorm of controversy surrounding it. Given the gravity of the situation for Uptown residents, it’s a response worthy of a line-by-line analysis by a communications strategist. Being one, myself (how useful is that?), that’s exactly what I’ve done. Read on to learn why I think Shiller’s response doesn’t fit the crime.