This weekend, Devyn and I took a 35-mile trip through the Chicago suburbs with Zipcar. Using the for-profit car sharing service was a much more pleasant, customer-friendly experience than using the nonprofit I-Go service that my job uses. Here’s why.
Though I don’t drive, my boyfriend and workmates do. Tagging along through their experiences with Chicago’s two car-sharing services, the for-profit Zipcar and nonprofit I-GO, it was easy to figure out which company offered the better customer-service experience. Hint: in the private sector, the customer is always right.
Dear idiots who groused about driving in Chicago in today’s Sun-Times: that’s why God invented public transit.
This heartening recent Sun-Times article proves that Yours Truly is not the only brave soul to call Chicago home without the added burden of owning a car.