Macy’s State Street has eliminated its customer information desk in favor of directional signage that keeps directing customers…to the information desk.
Free food is a hard thing to turn down in a recession. But one month using Just For U, Dominick’s new electronic coupon website, is a few weeks too much. I appreciated the gift cards I received from Dominick’s PR firm to try out the service. But the clunky, outdated website and lack of a real-time mobile app had me wondering how any blogger could end up recommending the service to anyone who actually uses the web on a daily basis.
As a parting shot to Christmas, freelance communications consultant Steve Tanner and wife Amy take a look at this year’s Macy’s State Street holiday windows. Even though Steve’s an avowed ‘Macy’s hater’, the Tanners find a few things to like in a window display at least better than last year’s illuminated vacuum-cleaner hoses.
Three months almost to the day since the first wave of my technological migration, I’m proud to complete my transition to the modern age. Give or take a couple years.
Earlier this month, a visit to the Brookfield Zoo uncovered new depths of hidden obsessiveness in Yours Truly. I’ve always liked the place–it reminds me of a pancake-flat Bronx Zoo, minus the Bengali Express monorail ride through Wild Asia that I grew up riding. But there’s one thing I unfortunately didn’t grow up with at the NYC animal park: Mold-A-Rama!
Take a look at this video of 2008’s State Street Christmas windows and decide for yourself whether Macy’s firing of longtime window dresser Amy Meadows was really such a bright idea.
I’ll cut to the chase: Macy’s State Street has cost-cut its Chicago Loop holiday windows and Christmas tree so deeply this year, I personally don’t believe it’s worth bothering to make that time-honored family foray downtown to see them.
I’ve said it before and I’ll say it again: Macy’s CEO Terry Lundgren will go to the grave–and take the former Marshall Field’s with him–before he and his team get a clue about how to treat Chicagoans.
Who says you can’t teach an old Macy’s, Inc. CEO new tricks? Last week, Crain’s Chicago Business and the Chicago Tribune both announced the rollout of a new Macy’s marketing campaign entitled, ‘Take Me to State Street.’ According to the papers, the campaign will be full-court media push highlighting the flagship State Street store as a premiere retail destination. It’s about time.
It’s generally not a good sign when the ABC news van is parked in front of your establishment in the middle of the business day. ABC was reporting on food health violations at the new Macy’s State Street. I’d much rather discuss the economic health of the store after a year of deaf-eared marketing decisions by Federated CEO Terry Lundgren.