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May 11, 2008

No CTA Backup Plan Leads to Loss of Loop 'L' Service

-Posted in Getting Around

CTAdowntowndropdead.gif


(Photo: And the sucking sound gets louder before a single weekend has passed...)


Just in from the Chicago Tribune:

"A cable fire near some Loop elevated tracks late Saturday forced the CTA to shut down all elevated train service in the Loop for almost seven hours."

Oddly enough, I was wondering what would happen to 'L' service in the Loop if a problem forced the closure of the entire circle of elevated tracks. I was wondering that this weekend, thanks to the CTA's bone-headed decision to eliminate 'L' service in the State Street subway and along the Lake Street and Wabash Avenue legs of the Loop elevated for most evenings and weekends during the rest of 2008 to accommodate track and signal work.

Boy, that answer came quickly. It was only Friday that I:

1.) Called out CTA honcho Ron Huberman on this thoughtless, poorly staged plan to accelerate track work by essentially screwing downtown Chicago residents and leisure visitors wanting to use the 'L' in River North and the Loop outside of business hours; and

2.) Subsequently ran into clueless CTA customer service attendants during Friday night's closures who had no idea how to help lost riders navigate all the service diversions.

Saturday morning, in a better mood, I figured I would take a walk along the river and watch CDOT open the bascule bridges from Franklin to Michigan to let the pleasure boats into Lake Michigan for the season. But before I could take the 101 photos I eventually shot of the fun experience, I stood beneath the Wells Street bridge while CDOT workers attemped to raise it.

Unfortunately, it was stuck. And for 20 minutes, all "over-the-top" service came to a standstill while rusty gears could be coaxed into turning. With no alternate way to run service from the north side of Chicago into the Loop thanks to that forward-thinking plan to eliminate all extra wiggle room on evening and weekend, there was no State Street subway for trains to use to bypass the delay.

I shook my head, because in this town you really can't fight City Hall or, as we transit advocates are learning, the CTA. I figured, what the heck, the bridges only open once a weekend. No big deal. What else could go wrong.

Silly me, for underestimating the cloud of suck that continues to surround the CTA. Because last night that aforementioned fire next to downtown elevated tracks caused the suspension of all elevated service through downtown Chicago. And with the Red Line subway simultaneously shuttered, that means if you weren't a Blue Line rider last night, you had no trains at all in the Loop.

For seven hours.

Let me bullet that out for those of you keeping score on this:

1.) CTA decides to suspend service in the State Street subway and on the Loop 'L' along Lake and Wabash most hours outside of business hours for the rest of 2008;

2.) CTA personnel posted at shuttered stops to help riders themselves have no clue how to figure out the diversions; and

3.) In the span of 24 hours, a simple, weekly bridge lift and a small fire force Loop elevated service to be suspended for almost seven and a half hours.

On the first weekend of rerouted service.

Whoever came up with this project staging plan and the service plan that surrounds it should be fired. Eliminating your back-up plan is a rotten way to try and accelerate capital work. I'd rather have track work take longer than have skeleton 'L' service--and the threat of no service if one small thing goes wrong.

Ron Huberman should be held accountable for this plan and should change it, immediately. It is already an embarrassment: a service plan that results in no service.

And for the record, I had my first driving lesson over the weekend. Unlike the CTA, I intend to put my money where my mouth is.

May 09, 2008

CTA Personnel on Downtown Diversions: "We Have No Idea"

-Posted in Getting Around

CTAdowntowndropdead.gif


(Photo: And the sucking sound turns out to be immediate...)


No sooner do I complain about the CTA's vert short-sighted decision to shunt all almost all Loop bound 'L' service to a single pair of tracks for most evenings and weekends throughout 2008 when already I encounter alleged CTA customer service attendants who have no clue how to help people navigate the changes.

I just got back from a late dinner in the Loop with a neighbor. Walking by the now-closed CTA State/Lake 'L' station, we overheard a confused rider asking two transit workers who were positioned at the bottom of the stairs with maps how to get to the Pink Line to get home. I felt certain he wasn't the only person who would be asking about how to get home: the Dolly Parton concert at the Chicago Theater and Wicked at the Oriental had just gotten out, too, and many people were milling about.

The CTA folks were unable to tell him anything except he had to make his way to Ashland/Lake where Pink Line service is turning back all weekend. How exactly he was supposed to travel the two miles between State and Ashland with no 'L' service in the east Loop?

They told him they had no idea.

I stepped in and told the distressed rider he had to make his way on a local bus to Washington/Wells to take a Green Line train to Ashland to transfer to the Pink Line.

The CTA workers thanked me for doing their job.

I hope someone from the CTA reads this. I really do. Pathetic job, folks. Totally and completely pathetic.

CTA to Downtown Chicago: "Drop Dead"

-Posted in Getting Around

CTAdowntowndropdead.gif


(Photo: Fool me once, shame on you. Fool me twice....)


It's really hard to try and prove a point about the worth of public transit when your local public-transit agency just keeps spitting in your face. I know, I swore I'd lay off the ranting. But a return to its former boneheadedness on the part of the Chicago Transit Authority has got me rocking back on my heels once again.

There will be no 'L' service in the entire eastern half of downtown Chicago on most nights and weekends for the rest of 2008.

Read it and weep not only in the CTA Tattler link, above, but on the CTA press releases page, too.

I guess that meeting with transit advocates earlier this spring where you professed to take the needs of residents seriously into account when reroutes are scheduled didn't mean much did it, oh CTA honcho Ron Huberman?

(Again, see CTA Tattler for more of Huberman's once hopefully isolated missteps in his first year at the helm of the CTA).

Because of rail and signal renewal on the Loop elevated tracks there will be no 'L' service on Lake Street or Wabash Avenue every night and almost every weekend until December.

But to make matters worse, the Red Line subway track work reroutes to the Loop 'L' on nights and weekends continue.

And with Lake and Wabash legs of the Loop 'L' out during the same times, the Red Line will be shunted to Wells and Van Buren. And that means:

There will be no 'L' service in the entire eastern half of downtown Chicago on most nights and weekends for the rest of 2008.

Did you get that? Seriously understand the implications of that? As in, the tens of thousands of residents of River North and the Loop will have absolutely no CTA train service east of Franklin (in River North) and east of Dearborn (in the Loop) most evenings and weekends for the rest of the year.

As in, almost every single evening and weekend with just like, what, pee breaks in between? You know people live, work, play down here right? Thousands of them. You do live in this city too, Ron, right?

And not just downtown residents trying to get into or out of their now transit-desert neighborhoods. But how about visitors from other nabes and towns trying to get home from a night out in the Loop on a weekday, or trying to get into it at all on the weekend?

Oh, and did I mention no shuttle buses in the Loop? I hope everyone Loop-bound knows the local bus system well, because you know if the CTA is set on screwing downtown dwellers, workers, and visitors to this extent, you probably shouldn't count on them getting any of their diversion signage right, either (more on that below).

If ever there were a moment when I felt like dropping my lifelong opposition to learning how to drive, here it is. At this point, if I had the means to get a car and the mojo to go get my license, I would dump the CTA.

If this is the best project staging the CTA and its leadership can come up with during the height of the year in downtown Chicago, they obviously don't:

a.) Stand up to their word; or
b.) Deserve my trust.

This year is also a pivotal year for me. I have the opportunity to trade my residence in downtown Chicago for digs in another Chicago neighborhood or possibly (horrors) a close-in suburb this summer. I have a feeling the CTA just made my decision for me.

I don't know what kind of curse hangs over the CTA that, whoever is at the helm and no matter what it promises to the public, the agency just adores to keep dipping its toe over and over again into the great and awful sea of customer unfriendliness. But if there's a goat riding around the system somewhere wearing a Cubs cap or a jersey bearing the face of Bartman, I wouldn't be surprised in the least.

Good luck in Springfield looking for those capital funds, Ron. Ordinarily, I'd love to be standing there behind you with a banner. But I think I'll be at the DMV that day.

---

UPDATE (11:00 p.m.): I just got back from a late dinner in the Loop with a neighbor. Walking by the now-closed CTA State/Lake 'L' station, we overheard a confused rider asking two transit workers who were positioned at the bottom of the stairs with maps how to get to the Pink Line to get home. I felt certain he wasn't the only person who would be asking about how to get home: the Dolly Parton concert at the Chicago Theater and Wicked at the Oriental had just gotten out, too, and many people were milling about.

The CTA folks were unable to tell him anything except he had to make his way to Ashland/Lake where Pink Line service is turning back all weekend. How exactly he was supposed to travel the two miles between State and Ashland with no 'L' service in the east Loop?

They told him they had no idea.

I stepped in and told the distressed rider he had to make his way on a local bus to Washington/Wells to take a Green Line train to Ashland to transfer to the Pink Line.

The CTA workers thanked me for doing their job.

I hope someone from the CTA reads this. I really do. Pathetic job, folks. Totally and completely pathetic.

March 28, 2008

Not Your Father's CTA Homepage!

-Posted in Getting Around

CTA screenshot.jpg


(Photo: A new CTA homepage for a hopeful Chicago transit future.)


Kudos to the Chicago Transit Authority for the smartly redesigned new CTA homepage that debuted today. No, the rest of the site hasn't been updated yet. But including the RTA Trip Planner, alone, makes this new page miles better than the clunky, hopelessly left-justified old one. I waited five years for this, folks, so pardon me if I make this short. I want to go explore all the new Web 2.0 transit goodness.

(Gee, Ron Huberman, you sure kept this a secret when the CTA Tattler folks and I met with you last Saturday!)

March 24, 2008

Meeting Ron Huberman

-Posted in Getting Around

Ron Huberman.jpg


(Photo: No GORE-TEX grows on the CTA's snazzy new--and surprisingly clued in--president, Ron Huberman. Credit: alfiemartin.)


Saturday morning, I was honored to be included in CTA Tattler's invitation-only meeting with CTA President Ron Huberman. In addition to meeting personal heroes Kevin O'Neil, publisher of the Tattler, Tony Coppoletta, perhaps the fiercest (and most knowledgeable) transit advocate in Chicagoland, and my favorite Chicago Carless fan, Cheryl Powell, I got to to discuss my major concerns about the CTA, at length, directly with the agency's very committed prez.

We met up at Clarke's on Belmont, adjacent to the north side Belmont 'L' stop, nine of us regular readers from CTA Tattler, Huberman, and CTA's customer communications chief, Adam Case. We sat down at 10 a.m. and didn't get back up again until 11:30. For those 90 minutes, Huberman discussed in detail the challenges to maintaining clean and reliable bus and 'L' service and the initiatives the CTA has undertaken to improve the customer experience.

CTA Tattler goes into those comments in great detail, but suffice it to say Huberman is quick to admit the agency's past and current failings, including ineffectual vehicle cleaning procedures, a poor work ethic on the part of line employees (including some vehicle operators), and a lack of consequences to operators for poor on-time performance.

To the relief of all at the table, Huberman discussed newly revised cleaning timetables and procedures that will get buses and railcars free of grime in a more timely manner, GPS tracking of buses that now keeps tabs on operators who don't leave terminals on time or take an unapproved break in the middle of their routes, and the replacement by the end of this year of all of the agency's oldest (1991-era) buses.

Most notable were Huberman's comments on the bus side. He made an early announcement of the expansion of a $24 million bus tracking system, already in place on the #20 Madison route, that will allow customers to go online at www.ctabustracker.com and check the real-time performance of 10 CTA bus routes. The system will also help keep service consistent by reducing bus bunching, and will be rolled out to more routes as the old 1991 buses are retired and necessary equipment is installed on new vehicles.

Huberman also reported that the on-time performance of bus drivers is now being posted in bus garages in an effort to keep operators accountable for maintaining good service. As a result, bus operators citywide have now begun to compete with each other to outdo their on-time results, a game of one-upsmanship that can only benefit riders.

According to Huberman, the agency is in a good financial position in terms of operations, but capital monies will run out before the end of the year and the CTA is maxed out on its ability to borrow additional capital funds. Huberman touched on a variety of capital improvements the agency would like to make, including more station rehabs and improved customer amenities, but the funds just aren't there, and likely won't be until the state legislature provides a new, multi-year capital funding plan for transportation (which doesn't appear likely to happen before 2009).

Among those improvements currently in limbo, the potential installation of automated high turnstiles at 'L' stations where entrances currently only exist in one direction. (What a boon that would be along the Green Line, where budget cuts kept the CTA from installing turnstiles on outbound platforms at many stations during the line's mid-1990s rehab, forcing riders heading west and south to enter on the opposite side and climb additional, annoying ramps and stairs to to reach the right platform, losing their breath and in many cases missing their trains in the process).

I also queried Ron about spotty service on the #60 Blue Island/26th bus, the main bus line to the Loop from Chicago's Mexican heartland neighborhoods of Little Village and Pilsen. A second-shifter friend of mine who rides the route regularly from downtown to Pilsen in the mid-evening recently complained to me that the normal headway of 15-22 minutes was almost always more like 45 minutes after 9 p.m.

I asked Huberman whether he could look into the performance of the 60, given the CTA's past history of rancor with the Latino communities along the route under his predecessor, Frank Kruesi. Keeping the 60 running smoothly in some of the city's main Latino communities--communities that line city coffers with some of the most lucrative sales-tax receipts in Chicagoland and have been learning to exercise potent political power in recent years--would certainly be a strategic move for the CTA, and pretty low hanging fruit on the tree of potential transit initiatives.

Earlier this month, a poorly worded CTA press release announcing the elimination of almost nonexistent Blue Line 'L' service along the still-happily rolling Pink Line route ended up misreported on the front page of Latino newspapers as the end of all Cermak branch rail service, so to my mind the CTA still has a ways to go to bring La Villita back into the happy CTA family of riders. Not for nothing, Huberman pulled out his notebook and wrote down a reminder to look into the 60.

We closed with a request that Huberman take a look at the CTA's existing Citizens Advisory Board to make sure that the people serving on it truly are daily CTA riders. It's nice to have a committee full of community leaders, but it means nothing if those leaders drive to work everyday. I asked Huberman to consider Kevin O'Neil and Tony Coppoletta for membership on the advisory board. As far as citizen transit advocates go, I don't think the CTA could possibly do any better than these two abject rail and bus supporters. (Of course, I wouldn't mind being on that board myself, either!)

Huberman wavered on that request (he shouldn't have), but he did promise to meet with the CTA Tattler gang semi-annually. If anyone can imagine Frank Kruesi even pretending to like the CTA's customers, much less promising to meet with them, I'll take up driving immediately and furthermore start calling myself a New Yorker again. That kind of openness to the input and experience of riders, married with a deep knowledge of the CTA and a bravery about laying the agency's assets and liabilities out for all to see and discuss shows the difference between the former and current CTA presidents.

None of that means Huberman ultimately will be successful in turning around an agency that has spent much of the past 20 years holding its customers in contempt. But it's sure a good start.

And for you single folks out there (unlike me), yes indeed. He's just as cute in person.

(Yes. Oh, yes I did.)

February 23, 2008

If You Fund It, Will It Operate?

-Posted in Getting Around | Planning

Oak Park CTA Morning.jpg


(Photo: A new day dawns for Chicago public transportation, but headaches from the dark night of budget woes remain. Credit: karla kaulfuss.)


No one could be more thrilled than me about the end to the CTA operating funding impasse. For transit users like me, the draconian cuts threatened in January would have essentially confined me to my neighborhood (although a happy downtown neighborhood it is), and most likely have pushed me out of Chicago.

While some among you may have preferred that eventuality, I'm sure I wouldn't have been the only one to go. I'm not the only Windy City resident who would rather move to another city with a working transit system than to drive in this one.

And you know damn well, I'm not driving. No transit doomsday or suburban love life is ever going to force me into learning how to do that.

What a joy it is to wake up every morning finally secure in the knowledge that no matter how smelly, dirty, or late my particular 'L' or bus route of choice, it will still show up to take me to wherever I want to go in this beloved adopted home of mine. That's thanks to a dedicated funding stream authorized by the state legislature--a pleasure New Yorkers have known for decades (in the form of hundreds of millions of dollars from bridge and tunnel tolls that funnel directly to Gotham's subways, buses, and commuter railroads).

But New York has something else Chicago is still groping for: capital funds. While it's wonderful the CTA is still running, many of its component parts are being run into the ground. It's an old joke that if you give the CTA a brand new bus, it will ride like a bus on its deathbead in a year or three. Inadequate maintenance procedures aside (and likely overhauled under the so-far wise tenure of CTA honcho Ron Huberman), a big part of the reason that happens is money.

Or more precisely, lack of capital funding. New York's Metropolitan Transportation Authority is authorized by New York State to float bonds to raise capital funds for that region's transit system. And while the debt service costs on 30 years of bonding is a strain on the farebox, what New Yorkers received in return is three decades of five-year, multi-billion dollar capital plans that have led to sweeping overhauls of vehicles, tracks, and stations and a system almost unrecognizable today from the sorry, graffiti-covered state it suffered through in the 1970s.

It's to the credit of both the CTA and the City of Chicago that prior to the end of the operating funding crisis and still without a reliable capital funding plan, so much of the system has been rehabilitated in the past 15 years (the CTA with the massive rebuilding of the Green and Brown Lines, the Dan Ryan branch of the Red Line, the Cermak branch of the Pink/Blue lines, and the plan to end slow zones, and the city with regular rehabs on the downtown subway stations it owns).

Sure, under former-Governor/current-convict George Ryan, the state ponied up a couple of capital funding plans of its own. But that hasn't happened in awhile, and you probably shouldn't expect much more attention paid to transit from the current administration in Springfield, especially now that the lege has returned to its normal resting state of gridlock.

Earlier this month week, the Chicago Tribune's John Hilkevitch wrote about the transit battle being halfway won. He's right. Without a reliable funding source, the existing state-of-good-repair needs of Chicago's regional transit system will go increasingly unmet. We'll have the money to run a system, we just wont have the money to fix anything when it breaks.

Worse, though, myriad important transit improvements will go unrealized. Express trains to the airport are a fantasy I could live without. But a Red Line extension for far south side residents, infill stations on the Yellow Line, a Circle Line linking mid-city neighborhoods? I could go for that. It's not like my regional tax dollars weren't already spent on a hyper-expensive highway extension I'll never use (I-355), that will only lead to greater suburban spread into the region's quickly vanishing farmland. I'd like some transportation tax-dollar love thrown my way too, thanks.

Kudos to Mayor Daley for trying to get the ball rolling on a $227 million state capital plan for transit. That's a great start and some needed leadership.

Kudos, too, for the CTA. Mere weeks after the operating funding crisis passes and threats of service cuts have already been replaced with announcements of service improvements. Good ones, too, like eight-car rush-hour Brown Line trains, later Grand Avenue bus service, and weekend hours on the Yellow Line.

And in the past week, the RTA, drunk with its heady, new power to manage regional public transit planning (a useful power New York's MTA has had for many years), has dusted off a longstanding plan to extend the Forest Park Blue Line west into virgin transit territory as far as the Yorktown Mall.

Best of all, though, thanks to the deep examination residents of Chicagoland were forced to give public transit during the months and years we thought we weren't going to have it anymore, besides operating funds, service improvements, and the beginning of groping towards a capital plan, transit in this region has won something more.

It's won respect.

No longer can the CTA eliminate a station, or bus route, or entire 'L' branch, undergo an external funding threat, or even suffer a major delay, without local media taking notice. In my book, support and respect shown towards transit by a city's local news media is the linchpin of wider public respect. Most especially, the Tribune's John Hilkevitch, Red Eye's Kyra Kyles, and the unstoppable CTA Tattler deserve to take a bow. All three were instrumental in keeping the public's attention focused on a crisis that, if realized, would have meant economic disaster for Chicago and Chicagoans.

So what now? In this pregnant pause between avoiding disaster and achieving true financial security, it's probably a good time to start visioning the system we regular customers would like to see now that the CTA is no longer the transportation stepchild around here.

Here's what I'd love:


--The return of 24-hour service on key 'L' and bus routes, especially the Green, Purple, and Brown lines.

--Reduced headways (waits) on the Green Line and the Pink Line, especially weekday evenings and all day on weekends.

--The installation of automated high turnstile entrances (the likes of which you see all over New York City) at every outbound Green Line station that lacks a paid entrance (NOBODY should have to climb 40 feet in the air to access an overpass just to ride an outbound Green Line train).

--Regular cleaning of trains and stations. This has gotten better under Huberman, but there's still a long way to go.

--Shuttle buses for planned service diversions: when the Red Line is going "over the top" onto the elevated tracks downtown, it's pretty uncool to tell subway riders to ride two or three miles out of their way in the wrong direction just to access 'L' service.

--A long, long, long-needed overhaul to the creaky CTA website.


Oh, and one last thing. Can we all, the CTA included, and most especially the sorely offending Time Out Chicago, please agree to call the rail system by the name it has had for more than 100 years, put in on printed and car maps, shout it from the rooftops, and defend it against all pretenders?

To hell with "rapid transit trains", "CTA rail system", or the east coast spelling of "el". We've had it for a century and hopefully we'll have it for a century more, so please take due note:

It's an 'L' of a system, my friends. And I wouldn't have it any other way.

December 28, 2007

No-El Noel

-Posted in Getting Around | Love

parking.gif


I am in love. Suddenly, astonishingly, sickeningly so. Know that first and the rest of this post goes down a lot easier for the less romantically inclined among you.

It helps avoid that look that I've been getting from friends lately, that half-smile that says, "I will be happy for you a few months from now, but right now there's no possible way this could be happening so quickly for you, so I'm going to make like a hugged cat and try to escape from your company as earnestly as possible, with claws out to help you reconsider the consequences of foolish actions."

I knew I was beyond any reconsideration shortly after Thanksgiving, when I found myself Googling cheap downtown parking options. For a man who swears he'll go to his grave with his bottom never having touched a driver's seat--and with the non-driver I.D. to prove it--my automotive-related search was certainly out of character. Whether during my years in New York or my much happier five years here in Chicago, I've always been a virulently vocal transit rider. I grew up on the subway; I live downtown; I sneer at the suburbs.

So what on earth am I doing dating a suburbanite? A Los Angeles transplant who's never taken public transit in his life, even after nine years in Chicagoland?

It was a great feat when I finally stopped at turns pining over and bitching about Devyn and, for the first time in years, started letting happiness into my life at the end of the summer. Being able to smile for the first time in months without any outside provocation was a welcome surprise. But it didn't make what was about to happen any less of a shock.

You see, when you really have no expectations, that's when miracles work most easily.

On the Saturday after Thanksgiving, Christopher, the heart of this story, was set on coming downtown to see the city's holiday decorations. I was set on staying home to put up my tree. Opening up my previously non-existent social life in the wake of Devyn, I made a lot of friends this year on the Internet. Chris was one of them. But I had just been snubbed by another Net friend and I was damned if I was gonna spend my Saturday evening being a tour guide.

We made plans to hang out. I waffled. I canceled. I felt guilty. I relented. I saw him standing outside the parking structure at Ohio and Wabash and teased him about not wearing a hat in 20-degree weather.

He laughed, and so did I in spite of myself.

Seven hours later, sitting on my couch and staring at the stalk of an unfinished artificial Christmas tree, I had an inkling of what was happening. I wondered what it would be like to hold the hand of the corporate trainer/pastry chef/blue-eyed bundle of laughter seated there with me. But it was still 20 degrees out, and after two years of Devyn it was going to take a lot more than a visit to the Christkindlmarket to make my heart melt.

He made a persistent follow-up effort. A flurry of calls while away on a week-long work trip. A rapid-fire series of dates in Chicago and his Oak Park stomping grounds. A smile that almost begged for me to want him as much as he wanted me. And inside of me, this gnawing feeling of incipient joy, as if two pieces of a puzzle were finally coming together.

But ooh--ick!--that nasty no-transit thing.

Two weeks before Christmas, we spent an agonizingly romantic 12-hour date in the city. At least, I imagine it was romantic. I was too sneezily sick that day to have felt much of anything beyond the tip of my Rudolph-red nose. Even after seven months, I was still getting my newly single bearings. Yet, Chris was so sure of himself.

So two days later we met again, and I tried my best to have an open mind and an open heart, no matter what ghosts of previous relationships chose to rear their emotionally constipated heads. Even with an ease and affection between us that was impossible to ignore, I was becoming a little afraid there wasn't going to be a "my half" of Chris and me--at least not one that could match Christopher's (truly charming) unwavering, puppy-dog attention.

I met him at the Oak Park station on Marion Street. He arrived in a Santa hat and handed me a rose. We spent a very sweet evening baking cookies and watching movies by the light of his Christmas tree, laughing, talking, and cuddling. As we melted into his couch, I realized how unused I had become to someone being able to kiss me and look me in the eye instead of looking away.

Before he drove me home, we paused for a few minutes and talked and held hands in his bedroom. He hugged me and I glanced at our reflection in his dresser mirror. At first it seemed odd to see Chris standing there next to me. I said, "It's funny, I'm used to being the shorter one."

Then out of nowhere, I said, "I could get very used to being with you." As I said it, Chris jumped away like someone had just given him the fright of his life. He gave me this innocent look of surprise and said, "How did you do that? I was thinking that the second you said it."

And I swear, I almost heard the thud of the final shoe falling from my breakup. It was this weird, palpable sensation, kind of electric, that I felt well up and wash right through me. Like all of a sudden a switch turned on. Out of nowhere, from nothing, there was something.

They say when it's right you just know, right? I fear this sounds like metaphor, but I don't at all intend it that way. In a very literal sense, I felt the arrival of knowing. Just absolutely knowing. Like a brick to the head out of nowhere. I can pinpoint the moment, I can still feel the event happen. I'm still warm inside from it.

I pondered that moment the whole drive home, while Christopher and I held hands and talked and laughed as usual. And every time he smiled at me, his still yearning look told me he had no idea that for half an hour I'd already known I was falling in love.

The feeling's mutual. I can't explain it, don't understand it, and find it hard to avoid quoting the Vandellas. We've barely met. We're in love. Not needy love. Not desperate love. The best we can make of it--honest love, the likes of which has never come before for either one of us.

It's a curious, at-sea feeling. We spend our lives doing unhappy very well. We have second-best, settling, and "I guess this is the best I can do" down pat. But what is it supposed to feel like when you finally get everything you've always wanted? When out of nowhere, ready or not, God hands you that missing puzzle piece?

What does it feel like when you find the one?

I wish I could put that into words, but sheer astonishment overwhelms my mastery of the descriptive. I can, however, tell you what it sounds like. Knowing that you've found the one sounds like a call I got from Christopher shortly before Christmas Eve (which, with Christmas, and as you may imagine, we shared together).

"I'm on my way. I'll be there soon…I'm on the 'L'."

In the background, I could hear the CTA guy. Ding-dong. Doors closing.

And opening, too. And opening, too.

November 09, 2007

Brendan Reilly Calls for More Cars on Streeterville Streets

-Posted in Getting Around | Politics

Reilly transit quote.jpg


(Photo: You're kidding, right? Brendan Reilly favors cars over transit in downtown Chicago.)


I am strongly rethinking my support for Brendan Reilly, the allegedly progressive Democrat who earlier this year won Chicago's 42nd Ward from longtime alderman Burt Natarus. As if Reilly's self-immolating opposition to Mayor Daley in the Chicago Children's Museum controversy wasn't enough (you recall, Richie wants to have it in Grant Park, Reilly would rather not), yesterday, the newbie alderman threw his support to increased traffic congestion in Streeterville.

Amazingly, Reilly's current misstep (foot in mouth?) once again revolves around a new home for an institution aimed at children: specifically, the planned new Streeterville digs of Children's Memorial Hospital. As reported in Thursday's Sun-Times, Reilly will give the go-ahead for the $800 million structure to be built on one major condition...the hospital building a parking structure for 1,100 cars.

That's an interesting position to take, especially in Streeterville, the Chicago neighborhood with the most vocal residential group in the city, the Streetrville Organization of Active Residents (or SOAR--sorry NEAR, they're louder), a group that never misses a beat to complain about, well, soaring traffic generated by massive overbuilding in the neighborhood.

I was most stupefied by this quote from Reilly:

"Public transportation and shuttles aren't enough to accommodate the thousands of new commuters coming into this area...We're working toward securing a commitment to provide, at a minimum, 1,100 new parking spaces prior to the opening of the hospital."

Think about that. At a time when the need for Chicago's political leaders to support public transit has never been greater, Chicago's most-watched alderman has gone on record calling CTA service nadequate in the heart of the city, and calling for an automobile-based solution to downtown transportation woes.

Conspicuously absent from Reilly's position? An equal call for improvements in Streeterville public transit.

As a pedestrian, I can't tell you how heart-warming I found it when I read in the article that Reilly is at least calling for additional count-down crosswalk timers, so that I and my fellow downtown walkers will know how much longer we may have to live before those 1,100 additional motor vehicles come barreling through our already grid-locked streets.

I don't know who Reilly is trying to accommodate here besides the gas lobby. Downtown residents and workers who want less clogged streets? Citywide transit users who deserve their needs to be respected and met? A trusted aide to whom Reilly may own an oath of fealty?

I hate being that cynical and I certainly hope Reilly can think for himself. But at the moment I have my doubts. When your city is crying out for transit relief, any alderman is unwise to call transit inadequate and call for more cars on city streets--especially the alderman of most of downtown Chicago.

Reilly goes on to say:

"My interest is in building consensus . . . to move the project forward. I want to make sure we address these concerns and get this right before it goes to Plan Commission."

If Alderman Reilly wants to start getting things right, he's going to have stop thinking small. There are greater interests out there than those that live in a single block--managing downtown Chicago on a block-by-clock basis does no good for downtown Chicago as a whole, much less Chicago as a whole.

If after six months in office, Chicago's downtown alderman still can't figure out how to balance the needs of a ward with the equally compelling needs of the major American city of which it is a fundamental part, how much longer are we constituents expected to wait until he learns how to get it right?

More immediately, Brendan Reilly owes an apology to every transit rider in this city. And I sure hope he carefully considers any such mournful missive before he mouths it in public. Because lately, it seems like the only reason Brendan Reilly has been opening his mouth is to change feet.

November 01, 2007

Time to End Chicago's Transit News Blackout

-Posted in Getting Around | Media

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It's a graphic that speaks for itself. You could fill 25 Soldier Fields with the number of people who use Chicago Transit Authority buses and trains on an average weekday. It would take 1.5 million people--half of Chicago's population--to do it. That still wouldn't take into account almost 300,000 additional daily riders of Metra and Pace suburban trains and buses. And most of these 2 million plus people are potential voters.

So why doesn't Chicago's mainstream media take Chicagoland's transit beat seriously?

The much-heralded "CTA Doomsday" (one of two transit "doomsdays" in Chicago's near future) is three days away. Next Monday, hundreds of thousands of local residents will be cut off from transit service because Mayor Daley, Governor Blagojevich, Illinois House Speaker Michael Madigan, and State Senate President Emil Jones refuse to stop log-rolling the issue of transit funding among themselves.

While each one of them keeps attempting to get someone else to pay to keep Chicago transit off of its quickly approaching deathbed--abdicating their public responsibility in the process--Chicago inches one more step closer to becoming the laughingstock of the nation. (How many Olympic cities have you heard of in th past 20 years that didn't have a massively invested transit system?)

So when half your city rides public transit and the stakes are as perilously high as they are in the Second City right now, why, exactly, is there no daily, dedicated transit reporter at the Chicago Tribune? At the Sun-Times? On CLTV News? On any of the city's broadcast daily news programs?

John Hilkevitch does a yeoman's job at the Trib, but his Getting Around beat covers a lot more than public transit. And though Red Eye's Kyra Kyles does her best to cover transit, she does it for a freebie paper that most Chicagoans don't read (and most of Red Eye's other transit coverage is little more than fluff). Worse, aside from Hilkevitch and, to a lesser extent, Kyles, pretty much the only mainstream coverage Chicago transit ever gets is when another of the now yearly "doomsday" announcements is made--i.e., when it's a little to late for mainstream coverage to do much good.

In fact, the only media outlet regularly covering Chicagoland's looming transit crisis is the single-purpose CTA Tattler--a committed, local blog site. You might have seen them this week on WTTW's nightly news juggernaut, Chicago Tonight. Do you know why they were there? Because that humble, local blog site has more credibility in its analysis and commentary about Chicago transit issues than any of the city's mainsream print and broadcast media.

Can you say: "Big, fat example of the declining relevance of print news to the average Chicagoan?"

I'm thrilled that the CTA Tattler has remained focused on our region's transit crisis every day since...well, since I've lived in Chicago, for the most part. But it's an utter embarrassment that mainstream Chicago media has decided that transit--and transit riders (who, it bears repeating, represent millions of voters) aren't important enough to have their needs regularly reported on.

The experience in New York City, my hometown and the only city in America with a transit system larger than Chicago's, is instructive. Every single daily newspaper has a transit reporter, from the New York Times on down. So does the city's 24-hour TV news station, NY1 News (in fact, NY1 has a weekly televised transit issues program). These reporters regularly check in with transit agencies, transit riders, and watchdog groups. I should know, when I was the Associate Director of the New York City Transit Riders Council I used to speak with them every day (God knows, just Google my name for NYC transit media quotes from the late 1990s).

In NYC, transit is just as important as it is in Chicago. The local media recognizes that importance--political importance--covers the transit beat in detail, and sells newspapers and advertising space because of it.

So I ask, yet again, why has Chicago's local media checked out, hopelessly completely out, on Chicago's transit beat? A burgeoning, untapped beat awaiting to be mobilized, organized, and to be quite frank, milked for media profit. I keep asking that question because, for the life of me, I just can't come up with a reasonable answer.

Can you?

October 15, 2007

Big Rod and Little Caesar

-Posted in Getting Around | Politics

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So the Chicago Transit Authority has announced Doomsday once again, and not just one Doomsday, but two of them. What luck for Chicagoland transit riders who might miss the elimination of three dozen CTA bus routes in November! Now they'll be able to enjoy the evaporation of the rest of the system on January 6.

Unless Illinois Governor Rod Blagojevich and the State Legislature get their act together in the next few weeks and finally fund the region's wheezing transit system, up here in Chicagoland, also known as the economic big shoulders of Illinois and, to not a few downstate denizens yearning for a break from the soy fields, civilization, it's going to get a lot harder for those shoulders to bear the weight of this pork-barrel state.

But let's face it, dear fellow transit riders, this transit funding crisis is our own fault and it's time we admitted it (do you hear that, well-meaning CTA Tattler?). No matter how good the transit funding plan that State Transportation Committee Chair Julie Hamos has put together and hustled up and down the statehouse in the past few months, Governor Blagojevich is determined to go down a different road. And isn't that his prerogative as the governor?

Shame on Illinois House Speaker Michael Madigan and Illinois State Senate President Emil Jones for getting in his way, suggesting anything different, or holding the Hamos funding plan hostage because the governor doesn't want to be a team player. I, for one, am mortified at the virtual pissing contest that continues to ensue among these, our top three statewide politicos.

Blago must know best, he is our primary state leader, after all. So in any statewide pissing contest, shouldn't his penis take precedence? And with Mike and Emil not giving Blago's prop the proper respect it deserves, doesn't it then fall to us humble transit riders to offer Rod's rod props if we ever have any hope of achieving satisfaction?

Yesterday at the Governor's Mansion in Springfield, I sat down for a chat with the First Phallus to try and get at the root of the matter. I waited for what seemed like ages for the little dickens to finally come. But how, exactly, do you address a politically powerful disembodied body part? I began humbly.

Good afternoon Mr…?

"Subjects of the realm address me as Little Caesar the Great, lord of all I behold."

Pardon me your Greatness. I thought Governor Blagojevich didn't spend much time here in the Springfield mansion?

"The puppet lives in the northern land of Daley to keep an eye on things there. He is of little use to me here."

But surely, oh Great One, a phallus without a brain cannot be as successful in politics as one actually attached to a body?

"That's the trouble with you whole-body people, always thinking so linearly. Of what good would the rest of the governor be to me? As you know, all politicians are numb from the neck up."

Of course, your Erectness. I have certainly lived long enough in Chicago to concede that point. So please tell me, oh Great and Powerful Little Caesar, what may we humble Chicagoland transit riders do to win your favor and beg you to save our dying transit system?

"Bring me the head of Michael Madigan."

Surely, Sire, you don’t mean…?

"Yes, and the head of Emil Jones as well! Bring them to me with a ruler. Yes, a golden ruler! Bring them all to me so that I may prove once and for all that I am the greatest, largest, longest, most bulbous phallus in all the realm!"

Careful, oh Great One, with all that agitation, you're falling off your telephone book! (I quickly smashed the glass out of a nearby emergency panel). Here, your Greatness, let me help you back to your seat with the Royal Emergency Tweezers--

"Silence! The Great and Powerful Little Caesar needs the help of no one! You and your transit-loving Chicagolanders will suffer for your impertinence!"

But, Great One, I was only trying to help.

"Insolence!"

Did anyone ever tell you you look taller on TV?

"Guards! Guards! Seize him!"

Having gotten little relief from the First Phallus and already running late, I beat a hasty retreat from the mansion and made my way over to the statehouse for a rendez-vous with the phalluses of Michael Madigan and Emil Jones. I was heartbroken to learn I had already missed them. Unfortunately, although assurances were made to me in writing that both phalluses would sit for an interview, as it turned out both members' members came and exited prematurely.

But that didn't surprise me one bit. As a Chicagoland transit rider, lately I've gotten used to an impotent local government that is embarrassingly unable to offer any lasting satisfaction beyond a well-documented string of broken promises.

September 28, 2007

Sexual Perversity in (Downtown) Chicago

-Posted in Daily Grind | Getting Around

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(Photo: Found in April at the Morton Arboretum. Best. Signpost. Ever.)


Every now and then in my downtown Chicago life, I overhear something so ridiculous (yes, even more ridiculous than a Children's Museum in a cave), that I wonder whether I should blog it. This time, I just can't help myself.

Heading back downtown on the L from lunch in Chinatown on Sunday, these two characters plopped down in the window seat next to me. Dressed in Cubs regalia, two frattish guys on their way to watch the Cubbies pummel Pittsburgh 8-0. I thought they'd be confused since construction was causing the Red Line to "go over the top" along the elevated into the Loop instead of diving down into the subway. But they had more pressing problems to talk about, and they were obviously unconcerned about the potential presence of nosey Internet scribes.

As Kathy Griffin would say, listening to these two felt like a little gift from Jesus (and, boy, am I glad I figured out how to blog on my iPhone two weeks ago). In the spirit of CTA Tattler's "Overheard on the CTA", I give you a prime example of why your friends should take your SIM card away from you when you're drunk, along with your car keys...

"She's never gonna come out tonight, now."

"What the hell did you do last night?"

"She's not answering her cell at all."

"I thought you left the party and went home, bro."

"Did I look like I could freakin' drive?"

"Didn't Julia drive you home?"

"She didn't know where I was--I can't remember seein' her at all last night."

"Dude, she was at the party."

"She was?"

"You don't remember? You dropped a drink on her, for Chrissakes!"

"Oh crap. Oh crap. I remember. Oh crap."

"What the hell did you do?"

"I slept in my car--I woke up with my cell in my hand."

"That's never a good sign."

"I think I called her, man. I was blind drunk and I think I called her and said…some stuff."

"You're so screwed, man. What the hell did you say to her? What are you doing? Who are you calling now?"

"…Hello, Julia? Don't hang up when you get this. Listen, I'm sorry about last night. I think maybe I called you. If I did and I said anything naughty, or aggressive, or you know, sexual, like wanting you to rub the phone on your private parts while you were listening to the message, I'm sorry. It wasn't my fault, you know I was drunk off my ass from the party. I love you. I wanna see you tonight, honey. Call me."

"...Dude, get outta my L car."

September 21, 2007

Doing a Favor with a Gun in Your Hand

-Posted in Getting Around | Politics

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(Photo: Frankly my dear transit rider, I don't give a damn.)


When I moved to Chicago in 2003 and my white-collar job prospect petered out, I did time working in commission sales. It's a pyrrhic profession for the uninitiated--unless you're convincing (or conniving), it's a race against time to avoid having to pay back the alleged salary you're advanced in order to keep you living long enough to make more sales. For those with no other immediate choice, like I was, you're grateful to have the job.

I suppose it's a similar gratitude Governor Blagojevich expected from the RTA on Wednesday when he announced his support for a State Senate construction plan that would tie $200 million in transit funding to a new Chicago casino. But while some might find the most surprising part of the plan to be the idea of the fabled tenth casino license (not to mention unheard of licenses eleven and twelve) actually seeing the light of day, the real shocker for the RTA was the provision that if the region's parent transit agency found a better source of funds, it would have to pay that $200 million back.

Responding to the proposal yesterday, according to the Sun-Times, the agency wasn't amused. Well who would be? My mother used to call help like that doing a favor with a gun in your hand. Ordinarily, the RTA would have little choice but to accept every dollar it could to help forestall Chicagoland transit "doomsday". That included the Governor's recent, ad-hoc funding advance to keep the CTA running in one piece through early November. But should it include a proposal to actually reimburse emergency operating funds if and when other funds become available? And from where, exactly, does Blago expect those other funds to come?

Apparently from the same legislature floating the construction plan. According to the Sun-Times, Blago intends to front the $200 million to the RTA now to keep the CTA, Metra, and Pace running until the end of the year. After January 1, a new Democratic majority in the statehouse would finally be able to pass a transit-funding bill on its own--assumedly (for Blago) a bill that would include that pesky additional $200 million to help the RTA give said $200 million right back to the state.

Now I've heard a lot of creative funding schemes before, but I've sure never heard of a state lending money to its cities' transit systems to keep them running, much less yanking the same money back later. I do, however, find politicians who will do whatever they can to preserve their political capital--also known as saving face--in the midst of a losing battle to be far less of a surprise.

Except the only real losers here are Chicagoland's two-million transit riders, who continue to suffer through legislative gridlock and consistently uninspiring gubernatorial alleged attempts at aid, while their ability to simply get to work in six weeks still hangs in the balance.

It's a real lesson in priorities, folks, and it's transit riders who are getting it. If Blago backs down from his opposition to a sales-tax increase to support transit--even though his support would likely help get it passed and instantly fix Chicagoland's transit-funding dilemma--he loses personal political traction. So better to let northern Illinois transit riders suffer for a few more months so that the legislature can finally do what he won't.

In the end, Chicago gets its sales-tax increase anyway and Blago doesn't have to take the blame for it. Transit riders are happy, and in the jubilation nobody remembers who it was who put them through unnecessary additional months of hell.

I'm impressed. Until now, I suspected there wasn't much going on beneath Blago's boyish coiff besides an impish grin and a propensity to hold a grudge. Throwing "heartless Machiavellian schemer" into the mix certainly makes me feel a lot better about the guy.

September 14, 2007

Frank Kruesi Watched CTA Turn Blind Eye to Safety

-Posted in Getting Around

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(Photo: Lying? What makes you think I'm lying? Original Credit: Zolk.)


According to the recently released National Transportation Safety Board report on last year's rush-hour Blue Line derailment that injured more than 150 innocent transit riders, under Frank Kruesi's leadership the CTA falsified most Blue Line track inspections--or simply didn't bother to do them. Are you surprised, or smirking and nodding along? If you've followed the past few years of stupid CTA tricks under the agency's erstwhile leader, Frank Kruesi, I'm betting the latter.

Said Cy Gura, an NTSB investigator quoted in the Chicago Tribune this week, "We found hundreds of missing records, literally hundreds." Among the problems found under Kruesi's watch highlighted by the NTSB:


--The worst track inspection practices and procedures of any major American transit agency.

--Eighty percent of Blue Line track inspection records simply missing, with many of the remaining records falsified...so that employees could end their shifts on time.

--Longtime, unreported deterioration, with not one of the problems leading to the derailment ever recorded by the CTA's track inspectors, including rotted ties, corroded rail fasteners, and broken screws and tie plates (allowing the rails to give way finally under the weight of the Blue Line train, causing the July 11, 2006 derailment).

--Some stretches of track not inspected for five months, even though the CTA's own policies require track to be inspected twice a week.

--Dangerously ineffective CTA policy that allowed the same employees who maintained the tracks to inspect their own work.

--Inoperative call boxes and emergency ventilation fans in the tunnel where the derailment occurred.

--Inability by the CTA to locate the derailed train at all for more than 20 minutes after the derailment occurred.


You may recall, back in January, then-CTA president Kruesi put out a press release announcing the firing of several track-maintenance employees. Or is that scapegoating? A quote from Kruesi as reported in the release:


"By abdicating their responsibilities, they put customers and other employees at risk. We take safety seriously at the CTA and have no room for employees who don’t.”


A fish stinks from the head, of course. Though even today, now that Kruesi is finally ousted from the transit agency in favor of ginchy--and actually effectual--major Daley golden boy Ron Huberman, there's only the merest mention in a major daily (thank you, Sun-Times) that Frank Kruesi should shoulder the blame for the mess that was created on his watch. The man should at least share in the finger pointing. When the slew of new lawsuits arise based on the government's finding of CTA culpability, it's not like good 'ole Frankie Boy is going to have to come up with the millions it may take to mollify the legitimately maddened derailment masses.

As Chicago taxpayers, we'll be the ones ponying up, and if that doesn't irk you now, it will the next time property taxes go up.

I give kudos to Huberman and his wise, efficient, and best of all, rider-friendly management of the CTA in the wake of the Gore-Tex wonder. Under Huberman's leadership, all year the CTA has concentrated on fixing deteriorating track, eliminating slow zones, and improving internal procedures and organizational structures to ensure that we never have another agency misfire like the derailment of July 11, 2006, and its aftermath. He's a darling of riders, media, and legislators (not to mention a big draw on the bar scene, pardon me while I swoon now), and deservedly so.

But while we watch our beloved transit system come back from the dead--and hopefully sidestep "Doomsday"--let's not all collectively forget who got us so deeply into this mess in the first place. The man whom the University of Chicago recently put in charge of a public policy class. Specifically, a course entitled (wait for it folks)...Developing and Implementing Policy in the Real World.

I think I just peed a little bit.

September 12, 2007

Blago Blinks or CTA Shrinks, But Method Stinks

-Posted in Getting Around | Planning | Politics

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(Photo: Which one would you let stay the night?)


So are we all supposed to get on our knees and thank Governor Blagojevich for riding in and potentially saving us innocent Chicagoans from the "CTA Doomsday" at the last minute (see Chicago Tribune, CBS2)? I'm sorry, of all the political brinksmanship that has been played with the potential of millions of Chicagoans and Chicagolanders to simply be able to make it to work next Monday, pardon me if I refrain from dancing a jig over short-term aid.

Just as easily as small-minded Oswego representative Tom Cross could have taken his heavy-handed fist off of this summer's critically important transit-funding bill, Blago could have gotten off of his own particular high horse (rejiggering business taxes? perhaps dead horse might be a better term) weeks ago and saved many people a lot of grief.

You really can't blame Tom Cross for his lack of thinking big. The man represents Oswego. According to the town website, the biggest thing to happen there all summer was the opening of a Wal-Mart. But our Chicago-living governor? The man who refuses to be domiciled in Springfield due to his alleged love of the City of Chicago? If this is Rod's idea of love, I'd much prefer a quickie.

Asinine Illinois politicians and their me-first methods, log-rolling like lumber is going out of style, are no surprise on the western shore of Lake Michigan. But come on. How many false starts have Second Citizens had to suffer through in the past few months as statehouse shenanigans drew closer and closer the beginning of the end for the nation's second-largest transit system (and, by extension, the end of any hope of hosting a Midwestern Olympics)? We had the promise, then death of an amazingly forward-thinking transit bill, the promise, then death of timely Senate support, a bone-headed ex-urban Republican forgetting that as Chicago rises and falls so does Oswego. And now, we have an urban Democrat trying to curry political favor out of the psychological and emotional torture he himself helped inflict on an entire region of transit riders.

Not to mention an entire region of voters.

So maybe we all wake up next week with 40 more bus routes than we heretofore anticipated having, and a peak 'L' fare pegged at somewhat less than three dollars. That's as it should be. Modern-day Chicago is a city born out of and developed by it's amazing, comprehensive transit system. It's also one of the few major cities in America where we don't attach a stigma to riding that system (whether 'L', bus, or commuter rail).

That's because rank-and-file Chicagoans aren't stupid. We know how convenient (even if occasionally punishingly dirty) a transit trip can be in this region. We especially think this while we're, say, rolling down the median of the Kennedy in the morning rush, watching bumper-to-bumper automobile traffic sit listlessly frozen directly adjacent to our happy rail right-of-way.

Blago's not stupid, either. He lives here; he gets transit's importance perhaps like no other Illinois governor before. And he knows a bit more, too. He also knows about rising and falling. He knows that Chicago's economy rises and falls on the back of its transportation system. He knows that Illinois rises and falls on the back of Chicago. And he knows very well that any chance for a Midwestern Olympics rises and falls on the ability of international visitors to hop from venue to venue without needing to hail a cab.

So please forgive me if I don't stand up and cheer because our governor is doing:

a.) What he has absolutely no choice but to do; and

b.) What he should have and could have done weeks ago (if not months ago).

If time runs out for the CTA, time runs out for Chicago, and the Olympics, and lots and lots of juicy commercial- and sales-tax dollars for both city and state. So forgive me if I'm less than impressed because Blago finally realizes that he's backed this city, this state, and himself so far into a corner that he has to (horrors!) take action. Pardon me if I don't get out the disco ball and send out invitations because the governor, at long last, is actually doing his job.

Watching someone cover their ass so rarely necessitates a party.

March 09, 2007

Neighbors Project Says "Text Your Way to the CTA"

-Posted in Getting Around

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(Photo: Any minute now. Any minute now... Credit: Looper.)


Last year, a couple of former office colleagues of mine set up the Neighbors Project, an Internet-based movement to celebrate and strengthen cities and the socially conscious "urban generation" that of late has been working to reinvigorate downtowns across the country (just check out their Neighbors Manifesto).

In January, Neighbors Project launched a feature allowing (likely disgruntled) CTA riders to use their email-enabled cell phones to text-message the CTA about their problems and concerns regarding Chicago's transit system.

Riders write their own, personal message from their cell phones, and then send them to:

cta[insert your zip code here]@npjt.org

For example, if you're a Blue Line rider irked that your trip today took 45 minutes to get downtown from Logan Square, you might send email to cta60647@npjt.org.

CTA riders in front of their computers aren't left out. Desk-bound riders can also send email to the CTA from the Neighbors Project website.

According to the Neighbors Project blog, the feature has been pretty popular, with more than 500 messages sent since it debuted in late January, and they've gotten lots of local media notices (Crains Chicago Business, CTA Tattler, Time Out Chicago).

If you've ever found yourself stuck and stewing on a CTA bus or L train (and you know this means you, and you, and probably you, too), you probably want to figure out your own personal email address (add your ZIP code) and save it to your phone. And next time you're unexpectedly hanging out for half an hour on a windy street corner waiting for the number 36, you can tell the CTA exactly what you're thinking.

Just remember, using profanity in email is a federally punishable offense.

January 11, 2007

I do not like delays and cram...

-Posted in Getting Around

Would you like 'L' delays and cram?
Not during rush hour, Frankie man.

I do not like them on the 'L'.
I do not like them very well.

I don't like them in Rogers Park.
I don't like them at Div and Clark.

To wait a half hour for the train,
In snow, or sleet, or wind, or rain,

To pack aboard a sardined car,
That limps me to my job afar,

While planning skills seem to be lacking,
Half your riders you send packing,

On Red, on Brown, on Purple, too,
I would not like that, Frank. Would you?

I would not like that here or there.
I would not like that anywhere.

I don't like 'L' delays and cram.
I do not like them, Frank, you scam.

Now save us, please, oh Alderman.

January 10, 2007

CTA to North Siders: Drop Dead (from Crowding) or Drive

-Posted in Getting Around

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Throughout the CTA's Brown Line reconstruction project, it's been no secret that the agency planned to reduce north side service on the Red, Brown, and Purple lines from four tracks to three during construction at the Belmont and Fullerton stations this spring. However, even for the CTA, the ineptitude of today's announcement and lack of planned service alternatives is, frankly, stunning.

Early in the CTA's construction plans, the laughability of reducing service on the rail system's most crowded corridor for two years in order, eventually, to alleviate crowding was pointed out by community members. That's a moot point now. Beginning in April, the CTA plans to reduce inbound rush hour service from the north side by 13 percent (the equivalent of 16 fully loaded trains, or 8,600 riders).

But that's nothing compared to the CTA's evening rush hour plan. Outbound Red, Brown, and Purple Line riders will see an astounding 25 percent reduction in service. That's 31 fewer trains, folks, or more than 17,000 riders who simply will no longer be accommodated by the CTA's evening north-side 'L' service. (Browse these links for the CTA's press release and initial coverage from the Chicago Tribune).

But don't cringe just yet. Wait until you read the details of the CTA's alternate service plan. Actually, you might as well cringe now if you're a north-side rider: there is no alternate service plan. No special bus shuttle. No new bus service following the 'L' lines with reduced capacity. In fact, beyond running a few additional buses on existing north-south bus routes, the totality of the CTA's advice to riders: travel at a different time; plan for your commuting time to double; or take Metra.

That deserves to be repeated: travel at a different time; plan for your commuting time to double; or take Metra.

Great advice CTA, thanks. North-side riders with flexible job schedules (hands up how many of you have that?) should travel outside of rush hour. Those with strong legs and stout constitutions should plan to spend and extra half hour or so on horrendously crowded 'L' trains. Everyone else who can't fit on the train or the few additional buses should leave the CTA system entirely and take Metra. At additional cost.

Or, simply, just get in your car and leave public transit behind for two years or forever.

This is not the way to run a world-class transit agency. This is not the way to retain, much less attract, transit riders. This is not the way to instill in Chicagoans any confidence whatsoever in the ability of CTA management to actually manage the CTA.

The CTA Board should reject this plan, even if it means delaying construction work, until CTA management comes up with a plan that doesn't effectively tell 17,000 riders to dump transit and drive. CTA Chairwoman Carole Brown should be leading the charge for that better service plan.

And CTA President Frank Kruesi should be fired. Telling 17,000 riders to go to hell is just about the definition of how not to run a transit agency. He needs to go before he does more damage to one of Chicago's most important civic and economic assets.

Mayor Daley, do you really want this albatross hanging around your neck during election time? Whatever political debt you own him, whatever political reason there is for him to be retained in public employ at all, it's time for Frank Kruesi to be shuffled off somewhere where his ability to do damage that affects thousands of Chicagoans on a daily basis is, finally, ended.

As a CTA rider, I'm tired of suffering from his mistakes.


(Update, January 11, 2007): Also tired, apparently, are Chicago aldermen Joe Moore (49th) and Ricardo Munoz (22nd), who today called for City Council hearings on the CTA's and Kruesi's phenomenal lack of performance. The above link leads to CTA Tattler's report on the call for hearings (likely the first Joe Moore-sponsored hearings not to involve foi gras or other forbidden foodstuffs), and you can read the Sun-Times' coverage here. CTA Tattler also covers the whole CTA reconstruction mess here.

October 03, 2006

Zipcar over I-GO: A Paper-Thin Advantage

-Posted in Getting Around

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(Photo: Paper and pen not included. Credit: Zipcar.)


Little did I know when I opined on the absurdity of life last week that things would just get stranger come the weekend. They did for Devyn and me, courtesy of a 35-mile Zipcar drive through the western hinterland, in the form of our accidental attendance at a free outdoor Davy Jones concert in Geneva.

Of Monkees and Marcia Brady fame, yes, that Davy Jones. We did what you'd probably have done, too. We stayed to hear "I'm a Believer" and then booked for all we were worth.

Zipcar made that escape easier. Having been an occasional user (well ok, passenger, what with that whole never having learned to drive thing and all) of both of Chicago's car sharing services over the past two months, the for-profit Zipcar's ease of use is what stands out most.

Unfortunately, my day job chooses the local nonprofit I-GO as their car sharing service of choice. Our typical booking goes something like this:


1. Walk to dark corner in Millennium Park Parking Garage.
2. Tap smart card on windshield card reader.
3. Tap smart card again on windshield card reader.
4. Hold now merely alleged smart card firmly against reader for 60 seconds while cursing and tapping foot until car finally unlocks.
5. Put smart card away.
6. Reach into glove compartment and fumble for key.
7. Reach into glove compartment and fumble for book of paper trip receipts and pen.
8. Pray ceiling light works.
9. Write down gas level, odometer mileage, member number, card number, date, and time.
10. Bitch that you're gonna be late now.
11. Start trip.
12. Ignore smart card and fumble with key to lock and unlock car for duration of trip.
13. End trip.
14. Write down gas level, odometer mileage, date, and time.
15. Pray that smart card locks car within 60 seconds of repeated tapping.
16. Complain to colleagues for not choosing Zipcar.


Um, paper and pen? What year is this, 1996? Why on earth should I have to write down the details of a reservation that I-GO already has recorded in its booking system? Moreover, what good is a smart card that turns dumb the moment you start your trip?

At home, Devyn's a Zipcar member. Here's how our weekend Zipcar jaunts have panned out:


1. Walk to well-lit above ground garage.
2. Tap smart card on windshield card reader.
3. Enter instantly unlocking car.
4. Find key permanently hanging from steering wheel.
5. Start car and drive away.
6. Use smart card to lock and unlock car during trip.
7. End trip.
8. Lock car instantly with smart card.
9. Go home.


Unlike I-GO, Zipcar keeps track of your use of the car automatically, via a radio-frequency identification (RFID) system, so there's no paperwork required. At all. As any automated car-sharing service should be in 2006. Or even any need to fumble with keys outside the car.

Basically, all you need do is remember your smart card and Zipcar takes care of the rest. Any I-GO member who doesn't have a lot of time to waste, especially during the workday, can probably commiserate with the experience of arriving for your reservation without something to write with and not finding a pen in the car. Or forgetting to fill out the duplicative but necessary paperwork at the end of your trip. Or, frankly, just not wanting to be bothered with it.

And you shouldn't have to be.

In August, when I first expressed my preference for Zipcar over I-GO, I favored the for-profit service because of its wide choice of vehicles versus I-GO's restrictive fleet of Hondas (and primarily Civics, at that). Unfortunately, my past two months of additional experience with I-GO haven't done anything to sway my opinion any closer towards that service. And I really have tried to like it. Done my best. Just can't stand it. I'd simply like a little more modern technology in my day-to-day, thanks.

Pardon me now if I duck. When I compared the two car-sharing services in August, I was summarily dressed down by an I-GO staffer for not supporting the local non-profit service, on the shaky assumption that being a nonprofit somehow put them above reproach.

But should any I-GO staffers still be reading, know that I do welcome your thoughts on this posting. This time, though, why not switch it up a little and snail mail me?

For full effect, I suggest writing your rebuttal on the back of a trip receipt from the passenger seat of the Matrix you've so cleverly stowed in perhaps the darkest corner of the Millennium Park Parking Garage. Extra points if you find a pen in the car. Or if the car lets you in in the first place.

Zipcar, I'm a believer.